Privacy Policy

What this policy covers

Information we collect

Your Latch account

When you use a Latch access device

When you use a smart home product

Thermostats

Lights

Latch Water Sensors

Latch Camera

Personal device information

Contacts

When you share access

When you open our messages

Financial information

Marketing channels

Purchasing non-resident information

Trusted services

Protecting your information

How we use your information

Providing the products and services

Improving the products and services

Support

Alerts

Education, announcements, and offers

Security

Location information

Access history and photos

Industry analysis and marketing

When personal information is shared or disclosed

Other Latch users

Building visitors

Our service providers

Trusted services

Third-party smart home device troubleshooting

Occupancy privacy

Third-party thermostat privacy policies

Security

Business transfers

Property transfers

Law enforcement and other

Cookies and other technologies

Google Analytics

DNT

Latch does not sell your personal information

Storage and transfer

Your rights

Children

Deleting or viewing your information

Keeping your information up-to-date

Canada and California

Right to no-discrimination 

Updates

Questions